In Touch with the Customer - Test
Stabilisci se le seguenti affermazioni sono vere o false.
In order to fight competition, companies need to check out their potential customers abroad.
- True
- False
Accounting firms are good sources of information.
- True
- False
National and global competitors need skilled customers.
- True
- False
Lack of information may increase the ability to meet customer demand.
- True
- False
Philip Douglas disregards direct experience at the retail level.
- True
- False
Philip Douglas likes shopping along Oxford Street.
- True
- False
In Oxford Street customer complaints are terrific.
- True
- False
DC planned to launch its new production-focused innovations.
- True
- False
DC innovations would include 24-hour customer service and guaranteed shipment on more than 10,000 items.
- True
- False
DC is planning to reduce its sales force at customer facilities.
- True
- False
